Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Contact us at:  whitecottageco@outlook.com Please attach photos of the damaged item in the email.

Refunds:
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.